Your 369 watch is warranted against defects in materials and workmanship by 369 under the terms and conditions of this warranty for a period of two (2) years from the original date of purchase.

This warranty only covers the following components: the watch movement, hands and dial.

Should a covered component be defective in materials or workmanship during the warranty period under normal use, it will be repaired or the watch will be replaced (at the sole discretion of the service center) free of repair charges. A copy of the receipt or completed, dated, stamped and signed 369 International Warranty card is required for proof of purchase.


  • Battery*, case, crystal, strap or bracelet
  • Damage resulting from improper handling, lack of care, accidents, negligence or normal wear or tear (e.g. scratched crystal, alteration of the color and/or material of non metallic such as leather, rubber and discoloration of IP plating)
  • Water damage even if marked “water-resistant.”
  • NOTE: Water resistance of watches is rated based on laboratory pressure tests based on a static position. As many water-based activities involve a lot of movement and other environmental factors, it is not recommended to submerge watches in water for a long period of time. Our water resistance rating does not take into account sudden, rapid and repeated water pressure changes, high water temperatures (showers, baths, hot tubs and Jacuzzi are not recommended for your 369 timepiece) and sudden changes of temperature. Steam can pass through a rubber gasket and, at times, cause condensation on the crystal. Over time, this could cause the movement to rust. Bath soap is also a fine level abrasive and can wear down watch links, cases, crowns, etc. Always wipe or clean your watch with a lightly dampened microfiber cloth to maximize the life and water resistance of your watch.

This warranty is void if the watch has been damaged by accident, negligence, unauthorized service or other factors not due to defects in materials or workmanship.